How do we protect your information?
Protecting your information is our top priority. Your information is secured
by our use of a secure server (SSL) when you place your order. Your
information is encrypted by the software before it is sent to us. All access
to this information is limited and protected against unauthorized use. Our
secure site is recognized and certified by GoDaddy SSL, a leading computer
network security company.
What types of personal information do we collect?
We collect and store personal information that you provide to us when you
shop online, request information or contact customer service by telephone or
e-mail. This information is used to process orders, suggest products or
services that may be of interest to you and to provide services that will
give you the best shopping experience while using our retail website.
Personal information may include, but is not limited to the following:
Online Purchases
- When you make an online purchase, it is necessary to give us your name,
e-mail address, shipping address, billing address and credit card
information to complete your purchase. If you create an online account, the
same type of information is collected and stored as a convenience to
expediting your shopping process.
Customer Service
- Customers who contact our customer service center, may be asked to provide
personally identifying information so that we can create an account or
reference your account in order to best assist you with your call.
Merchant Ratings
- You may be sent an email asking to rate our services. We ask for this
information out of good faith and you have no responsibility to complete
this request.
Authorized Third Parties
There is a link on our "Order Confirmation" page that directs customers to
Bizrate Merchant Ratings. This website makes an offer of rebates and
discounts as a bonus for rating our site. You are not required to fill out
ratings for our website, and VooDoo is not responsible for the use of
Bizrate Ratings. If you follow the link and only if you accept the offer,
VooDoo will receive a copy of the review you left. These reviews may be used
as public information to help us learn and do a better job to serve you.
What are cookies?
Cookies are small pieces of data that are sent by our web server and stored
on your web browser once you access our website. Cookies help track website
activity and process you through our website by storing information such as
visitor preferences, pages accessed, etc. We do not store any other
personally identifying information. Cookies help us to remember your
information so that you don't have to reenter it every time you visit our
websites. If you do not want to receive cookies, you can disable them in
your browser preferences. Unfortunately this will disable full capabilities
of our website. If you do not want cookies stored, we suggest placing your
order and then deleting the cookies once you have finished your shopping or
browsing session.
How do we use the information that we collect?
Our goal is to provide you with the most efficient, hassle-free shopping
experience possible. We may use the information that you provide us:
- To enable you to make online purchases.
- To send you catalogs, direct mailings and requested product and service information in the mail.
- To notify you by mail or e-mail of special promotions, upcoming events or new products or services.
- To create account information, user friendly shopping tools and other site features that will give you a more personalized shopping experience.
Direct Mailings and E-mail
Occasionally we will use your mailing address or e-mail address to send you information about new products, direct mail materials, sales promotions, or web-only exclusives. You will also be automatically eligible for and may receive similar promotional information via e-mail from our affiliated companies and brands regarding their special announcements about that brand's products and services, sales and other promotions. If you do not wish to receive offers via direct mail, you can contact us using our Customer Service e-mail form at VooDoo. If you do not wish to receive offers from our affiliates or from VooDoo via e-mail, please send us your full name (first and last), complete mailing address and your e- mail address to customer service. Please be aware that we will never rent or sell your e-mail address to outside marketing companies.
Third Party Links
Our websites may include links to other websites that might take you away
from our site, such as sites of outside business partners, vendors and
advertisers. These sites have separate privacy and data collection
practices. VooDoo has no control over such websites and is not responsible
or liable for the privacy practices or information-gathering practices of
other entities or websites. Except as stated in this Privacy Statement, we
will not provide any of your personal information to these third parties
without your prior consent.
Consent
By using our website, you consent to the collection and use of information
by VooDoo and Daystar Products International. If you have any questions or
comments regarding this policy, please contact us at
customerservice@VooDooOffroad.com. Remember our mission is to make sure your
information is safe and secure.
Product Images Disclaimer
VooDoo may use images that are owned by other companies, brands or
individuals. We do not claim the rights to any copyrighted image. Images are
used for information purposes to inform our customers of product
information. Please contact us directly if you feel your image or logo is
not used in a way you don't want reflected. VooDoo is not legally liable for
the use of any copyright image without notification to remove this image or
content first.
Compliance with Law and Fraud Protection
We may collect and disclose any information, including personally
identifiable and transactional information, we deem necessary, in our sole
discretion, to comply with any applicable law, regulation, legal process or
governmental request. We may collect and possibly share personally
identifiable information and any other information available to us in order
to investigate, prevent or take action regarding illegal activities,
suspected fraud, situations involving potential threats to the physical
safety of any personal or as otherwise required by law. We may also exchange
information, including personally identifiable information, with other
companies and organizations for credit fraud protection and risk reduction.